The Smile Makers: How To Win Your Customers’ Hearts with Shilpa Kane | EO Series [Video]

Say hello to Shilpa, the heart and soul behind Apex Dental Clinics Group, co-founded with her life partner, Ajoy. For the past seven years, they’ve been nurturing a space where dental care goes hand in hand with community warmth. 🤝

At Apex, it’s all about offering comprehensive dental care—or as Shilpa likes to call it, “Community Friendly Dental Care.” This isn’t just a slogan; it’s a family affair, with their young son playing a significant role in the clinic’s day-to-day life. They’re not just talking about community values; they’re living them.

Shilpa’s journey to this point is both diverse and rich. Armed with an MBA and a degree in Microbiology, she has a solid background in marketing, with more than a decade of experience across various fields like Telecom and Airlines. This eclectic mix of knowledge and experience has shaped her into a leader who sees beyond the balance sheet. 📝

But here’s what truly makes Shilpa stand out: she’s more than just a successful entrepreneur. She’s someone who believes in the power of kindness and community. In a world where business can often be about the ‘survival of the fittest,’ Shilpa chooses a path less traveled. She’s proof that success can be achieved by putting people and values first, making her business a platform for fostering community connections rather than just chasing profits. 💰

In this episode, Shilpa and I discussed:
00:00 ▶️ Introduction
08:28 🌟 The challenges of finding your IKIGAI
12:17 🤔 Knowing the right time to start your business
16:12 👨‍👩‍👦 Working with your spouse and kids in business
27:49 🗣 How communication can make or break you
43:52 🤝 Having long standing employees and keeping them
52:19 👭 Why community is a part of her USP
1:02:12 🫣 Taking on the right level of risk
1:12:06 🤗 The best way to use an accountability group
1:40:44 💼 The consequences of wanting to grow the business and much much more!

Dive into the heart of entrepreneurship and partnership in this episode. Explore the concept of Ikigai—your reason for being—and how it shapes your business journey, especially when working with your spouse.

Expect insights on growth, purpose, and the unique dynamics of sharing your professional and personal life with your partner. 💑

Loved putting this together and hope it inspires you. Share with those chasing dreams and making things happen! ✨ #entrepreneurship #purposedrivenbusiness

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This episode is brought to you by Entrepreneur’s Organization – U.A.E.

The organization also offers a mentorship program that pairs members with experienced business leaders who can provide guidance and support as they grow their businesses.

So if you are a business owner, tired of taking on your challenges all alone and are looking for unique networking opportunities along with structured support through accountability groups and mentors, this community is for you.

To learn more on how to become a member, visit https://eodubai.com/ or reach out to EO UAE Administrator [email protected].

Details about the EO membership:
https://eodubai.com/member-benefits-new/apply-for-membership-new/

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Where to find the podcast:
▶️ YouTube: https://www.youtube.com/channel/UCjrbr87_ZSPICaDoTcCebyw
🎙 Spotify: https://open.spotify.com/show/6B5JdkAWrGSd927rZquJz7?si=4802c936a51f418c⁠
🎙 Apple Podcasts: https://podcasts.apple.com/ca/podcast/my-first-business-with-naeem-parvez/id1615535576
🎙 Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xOTE1MjA1LnJzcw?sa=X&ved=2ahUKEwjk_8SnuPD5AhUBGRoKHZ-DAxMQ9sEGegQIARAC

Where to find Shilpa:
💼 ⁠LinkedIn⁠: https://www.linkedin.com/in/shilpa-kane-a4608830/
📸 Instagram: https://www.instagram.com/sh_kane
📸 ⁠Facebook: https://www.facebook.com/ShilpaKane
📸 ⁠Business Instagram: https://www.instagram.com/apexclinics/
🌐 ⁠Business Website: https://www.apexmedicalclinics.com/

Where to find me:
📸 IG: http://www.instagram.com/the.naeem.parvez⁠
📸 IG: http://www.instagram.com/myfirstbusinesspodcast
💼 LinkedIn: https://www.linkedin.com/in/nparvez⁠
🖥 Website: https://www.nparvez.com

My First Business is a podcast based in Dubai, hosted by Naeem Parvez. In each episode, Naeem (co-founder of Digitalina) interviews successful, but under-the-radar entrepreneurs in the city. The guests share valuable lessons they’ve learned on their entrepreneurial journeys, making each episode feel like a conversation with a mentor you never had.

Love From My First Business, a Dubai Podcast.